FluffeeStuffs Fabrics
Pawsitive Dragons Koi Dragon
in yards/ vinyl by roll
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Watermark Will not be on printed fabric
- FluffeeStuffs Fabrics ships utilizing Flat Rate shipping via USPS
- International customers (outside of the United States) please email our team at FluffeeStuffs@gmail.com to place your order so that we can ensure proper shipping charges are applied
- See Shipping Policy Below
Shipping Policy
Ready To Ship Fabrics
Orders are packaged and shipped ASAP, but please allow 3-5 days for order to ship.
FLAT RATE SHIPPING
-If order is too large for selected flat rate size, a larger size will be apllied. If order is too large for the Large Flat Rate Box (up to 10yds) multiple boxes will be used for the order. Invoices for the diffrence in cost of upsized shipping will be paid before orders will be shipped.
-If selected flat rate size is too large for order (if we can put your order into a smaller option) we will be refunded the diffrence to the same method of original purchase.
-Shipping Insurance provided by flat rate shipping is included. Increased insurance or special shipping may be requested by emailing our team at FluffeeStuffs@gmail.com PRIOR TO PLACING YOUR ORDER
SHIPPING OVERAGES
-We will make an attempt through email to invoice for shipping overages before shipping. A second contact attempt will be made through our Facebook group if we are unable to reach you through email.
-All unpaid shipping overages, 7 days from the 1st invoice attempt will result in cancellation of the original order. A 50% restocking fee will apply and the remaining balance will be refunded to your original form of payment.
-When purchasing vinyl, Sherpa, squish, you may have shipping overages, as they may not fit in flat rate.
We do our best to inspect all fabric before shipping.
-Flaws under 1 inch and/or are 2 inches or less from the selvage will not be discounted or refunded. Inspect your fabric upon receiving the items.
-Any questions or concerns should be addressed within 3 days from receiving product. If you find anything of concern, you must send detailed images to the email listed on the bottom of your packing slip. Please include your order number in the email. Emails will be addressed within 72 business hours.
-In the event of flaws that fall outside of the above listed, we will work to replace the fabric as quickly as possible! This may need to be a reprint which can take an additional 6 weeks to produce.
All Sales are Final. No exchanges, returns or refunds. Minor flaws and blemishes under 1 inch and/or are 2 inches or less from the selvage is normal to see in custom printed fabrics and will not be considered flawed.
Turn Around Time
-All retail product has a 14 business day turnaround time for packing and shipping.
-Preorders have an 8-10 week TAT from the date of preorder round close. Please allow an additional 14 business days for packing and shipping.
-In the event that a reprint must be done on your preorder, we will offer you a replacement or additional options at that time.
-Please understand due to the ongoing COVID-19 pandemic, there may be delays from shipping carriers that are not anticipated. These delays are out of our control.
Privacy Policy
This Privacy Policy describes how fluffeestuffsfabrics.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and paypal information), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.